What is Leadership?
How do you define Leadership?
Is Leadership your Position?
Is it the number of people you are responsible for?
Is Leadership defined by whether or not you are feared? Respected? Is your personal Leadership a percentage/score that increases or decreases based on whether or not you are achieving your organization’s targets?
True leadership is not externally measured. It is not your reasons, your location, or even who you are: It is how you are, every moment of every day.
First
Self LeadershipSelf Leadership
Everything starts with this conversation.
How you speak to yourself governs everything about how you perceive, evaluate, and subsequently interact with the world around you.
Second
Pair LeadershipPair Leadership
These one-on-one conversations have the potential to be almost as influential as the conversations you have when you are alone.
Your skill and attention to pair leadership will ultimately establish how you are perceived by everyone in your life. Are you authentic? Do you listen? How do your difficult conversations go?
Third
Group LeadershipGroup Leadership
To communicate with groups effectively, from daily meetings to formal training sessions, requires practice, confidence, and clear direction.
Let us show you how to increase participation and engagement, lead meetings that feel creative and necessary, and change stale patterns in your organization!
- Do you show up to work? Are you on time?
- How well do you know your people? Do you know their names and what they are responsible for?
- Do you know your own responsibilities? Do you know what you are supposed to be doing each day?
- How comfortable are you interacting with customers? Do you feel you can handle tense situations?
- How well do you know the relationships and history in your workplace? Do you know who is friends with who, who is skilled at which aspects of the job, what history each person has with each other?
- Have you mastered your basic responsibilities? Are you comfortable with every aspect of your job?
- What level of proactivity and initiative are you capable of? Do novel challenges interest you, or do they cause you to feel dread? Do you know why?
- Are you totally familiar with the lives of your team? The names of their significant others, kids, pets, etc.? Do you know their birthdays? Are you aware of their enduring stresses and anxieties?
- Are you eager for innovations and creativity? Does the thought of improving your workplace through new ideas and policies excite or exhaust you?
- How willing would your people be to help you with innovation? How willing would they be to contribute ideas?
- How many people come to you for advice and ideas? Do you regularly recommend members of your team as experts whose advice is to be sought?
- How comfortable are you with accountability? Do you claim responsibility for what goes wrong? Are you ready with suggestions for fixing your mistakes? Are you open to suggestions from others for fixing your mistakes?
- How free are you with your praise? Can you easily give credit to others for good ideas? Are your people comfortable with speaking up in groups and meetings? Do you try ideas you are afraid might not work, because you want to encourage initiative?
- What is your strategy to retain and recruit repeat customers? How committed are you to keeping your best customers? Do you feel comfortable with, and committed to, protecting yourself and your people from toxic customers?
- Are you a learner? Do you enjoy reading books you hope will increase your understanding of leadership? Do you seek out collaborations with those you admire, in order to improve each other? Are you interested in professional development and continuing education?
- Are you an effective delegator? Do you train, give responsibility to, and genuinely trust your subordinates? Are you proud of your team, and confident of their capabilities?
- Do you protect your people from toxic co-workers and superiors, even at risk to yourself? Do you feel loyalty to, and from, your team?
- Is your workplace an environment of positivity and enjoyment? Does every member of your team feel fully accepted? Are sincerity, full accountability/credit/shared credit, and competence the established norm for each member of your team?
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